I went there couple of years ago to change the oil. Not where I usually go, but they were close and I needed to take care of it so I went there. They did the oil change, but did not reset something, so I got new warning lights on the panel after I left the shop, in addition, when it started to rain later in the day it turned out that my wipers are not working. When my husband looked at them he found that the screws on them where loosened, and if we didn't know what to look at we would definitely take the car back to the shop to fix them, I think this was what they where hoping for.
I wish this person had at least given us a call and a chance to resolve this issue. What she is talking about is the maintence reminder light that turns on every 5000-7500 miles to remind you of a needed oil change. Since the light was not on when it came in the technician probably didn't realize it had a maintence light system. There are a lot of cars that don't have them even among the same manufactures. We would have been happy to reset it. As for the wiper complaint. This is also a common problem for a lot of cars. As they get older the nuts at the wiper arm base loosen. We have people come in from time to time with this problem. We simply tighten them up and send them on their way at no charge. This person never gave us a chance. If she had I'm sure we would have made her happy.
- Paul's Automotive - York Road