Baltimore Location
Call Us Today:
(410) 324-7155
Mon - Fri: 8:00 AM - 5:00 PM
Paul's Automotive - York Road
Call Us Today:
(443) 318-7995
Mon - Fri: 8:00 AM - 5:00 PM

Baltimore & Cockeysville Auto Repair

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5

Excellent and extraordinary! Paul, the owner, and Ted, his right-hand-man, were exceptional in their listening, problem-solving, explanations, and solutions. I needed major work done on my mature vehicle and rather than dismissing the whole thing, Paul patiently offered options and we came up with the solution I needed. They included pictures of their work, along the way, too. Paul's Automotive is now my go-to mechanic, without question, despite a slight geographical inconvenience. I wish I had found Paul's Automotive years ago. I've had adequate work done over the years at a dealership, but now seeing what can and should be done -- wow. Thank you, Paul!

L K, thank you for the exceptional review! Paul and Ted are thrilled to hear about your positive experience. Ensuring customer satisfaction is our priority, and we're glad we could provide the highest level of service. It's great to have you as part of our automotive family, and we look forward to helping you with your vehicle for years to come!

- Baltimore Location
5

Thank you for the 5-star review, Teja! We're thrilled to hear that you had a great experience with us. It's our goal to provide top-notch service to all our customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

- Paul's Automotive - York Road
5

Dear Liz, thank you for this awesome five-star rating! It made our day! We are thrilled to hear that you had such a great experience with us!

- Paul's Automotive - York Road
5

The service is wonderful. Yesterday I had a warning tire warning light. Paul ordered new tires and they were installed the next day. I have a 2016 Suburu that Paul has kept running smoothly.

Thank you for the 5-star review, Sandra! We're thrilled to hear that you had a wonderful experience with us. Providing prompt and efficient service is our top priority. We appreciate your continued trust in us to keep your Subaru running smoothly. If you have any more questions or need further assistance, feel free to reach out.

- Paul's Automotive - York Road
5

Thank you for the 5-star rating, TD! We appreciate your feedback and are thrilled that you had a positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon!

- Paul's Automotive - York Road
5

I had a problem with ice frozen up in my exhaust and my truck wouldn't start. They took it in and got it straightened out and it runs great. Thank you very much for your service! I would definitely recommend them to others.

Thank you Chris. We appreciate the support.

- Paul's Automotive - York Road
5

I took my car to Paul's. They did a complete and very thero inspection of my vehicle. I was impressed with pictures showing the problems with my vehicle. They did a very good job with the repairs. I will definitely go back them again and I would refer them to everyone.

Thank you, Curtis! We're glad you had a great experience at Paul's. It's wonderful to hear that you appreciated our thorough inspection process and the transparency it provides. We're always here to provide top-notch service for you and your vehicle. Just let us know when you're ready to come back!

- Baltimore Location
5

I just had my first experience with Paul's Automotive and I can already tell that this will be my go-to when my vehicles have issues. I found them while looking for a mechanic that would get me away from the national chains and dealers. So, based on the reviews I read, I took a shot. The reviews are right. Honest, knowledgeable and friendly, all of which seem rare these days in the service industry.

Dear David, thank you for finding us and taking the chance to experience our services. We are thrilled to hear that our commitment to honesty, knowledge, and friendliness has made us your go-to mechanic. Helping you with your vehicles is our top priority, and we look forward to providing you with exceptional service for many more visits to come.

- Paul's Automotive - York Road
5

I have been a customer for approximately a little over 2 years and I am very pleased. His cost for repairs are very reasonable and will only fix what is needed. My car is running like new for an old girl! I won't be going anywhere else! Thanks Paul!!!

Hi Lorraine! It's great to hear that you've been happy with our services over the past two years. We take pride in providing reasonable repair costs and fixing only what's necessary. It's wonderful to know that your car is running smoothly. As always, we're here for you whenever you need us. Thank you for your loyalty!

- Baltimore Location
5

Been using Paul for a few years and am always satisfied. He’s honest, fair and efficient. This past week my daughter and I took in her car for service. When we picked up the car I particularly noticed that Paul focused on explaining the service performed to my daughter and not just me. Often service shops focus their attention on the male which is obviously chauvinistic but that was definitely not the case here. In reality my daughter may know more about cars than I but regardless she left there feeling respected and confident her car was fixed appropriately. Thanks Paul and your crew.

Thank you for your kind words Jerry. We appreciate it. Paul

- Paul's Automotive - York Road
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