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(410) 324-7155
6318 Falls Road, Baltimore, MD 21209
Mon - Fri: 8:00 AM - 5:00 PM

Baltimore County Auto Repair

455 reviews
5

Paul is the only owner of a shop who has ever taken his time personally to go over my car's issues in depth with me to explain what they did and what still needs to be done. He really knows his Subarus! I've also never had detailed photos sent to me of all the problems they found. Very transparent.

Thank you, Jeffrey, for your amazing review! We appreciate your kind words about Paul and our shop. It's great to hear that his personalized approach and attention to detail exceeded your expectations. We strive to provide transparent, top-notch service to all our customers. We can't wait to serve you again!

- Baltimore Location
5

Paul's Automotive Team is Great! They did a thorough inspection of my vehicle and found that I needed back brakes, a gas cap, and a battery replaced on my 2018 Hyundai. I was very satisfied with the work they did. Paul is very nice, upfront, and professional. Thank you!

Thank you for trusting us with your vehicle, Lucy! We appreciate your kind words about our team and your satisfaction with our service. We strive to provide excellent and thorough inspections. We'll make sure to pass on your compliments to Paul. Remember, we're here whenever you need us!

- Baltimore Location
5

Thank you for your amazing 5-star rating, Gino! It's always a pleasure to provide our customers with top-notch service. We are thrilled to hear that you had such a fantastic experience with us. Our team is dedicated to ensuring your satisfaction, and it's great to know that we hit the mark. We appreciate your business and look forward to serving you again soon!

- Baltimore Location
5

Prompt service and notifications.

Thank you for the great feedback, Gino! We're thrilled to hear that you had a positive experience with our service. Providing prompt service and keeping our customers informed are top priorities for us. If there's anything else we can do to assist you, please don't hesitate to reach out.

- Baltimore Location
5

Paul’s Automotive found the problem with our car and fixed it quickly. He and his staff are knowledgeable, friendly, and very professional. He explained everything so I understood what was wrong and did a great job fixing it. I highly recommend Paul’s automotive and will be going back if we ever need more car repairs or advice.

Thank you for this fantastic review, totallyepicsean! We appreciate you taking the time to share your experience with us. We are glad to hear that you were satisfied with our services and that our team was able to provide you with excellent service. It means a lot to us that you would recommend us to others. We look forward to helping you with any future car repairs or advice you may need!

- Baltimore Location
5

Excellent communication as my car issues were being diagnosed, cost estimates and final resolution.

Thank you for taking the time to write us a review, Barbara! We're thrilled to hear that you had a great experience here at our shop. Communication is key, and we strive to keep our customers informed every step of the way. If you have any more car concerns in the future, don't hesitate to reach out!

- Baltimore Location
5

Just moved to Baltimore and am very happy to have had my auto serviced by Paul’s Automotive Service. Prompt and excellent work. Great communication regarding the repairs needed and getting prior approval. I have set up more work to be done! I would highly recommend them.

Thank you for choosing Paul's Automotive Service, Charles! We're delighted to hear about your positive experience in our shop. Your trust in us is greatly appreciated. And we’re glad you found our communication helpful. Looking forward to serving you again!

- Baltimore Location
1

4

Thank you for your four-star rating, Jay! We're glad to know that you had a positive experience with us. We aim to provide the best service to our customers. If there's anything we can do to improve your experience and turn it into a five-star one, please let us know.

- Baltimore Location
5

I appreciate the thoughtful service and advice.

Thank you for taking the time to leave us a wonderful review! We're thrilled that you had a great experience with our team and that our service exceeded your expectations. We'll continue to provide the same level of care and expert advice for all your future needs.

- Baltimore Location
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