Baltimore Location
Call Us Today:
(410) 825-2224
Mon - Fri: 8:00 AM - 5:00 PM
Paul's Automotive - York Road
Call Us Today:
(410) 527-0222
Mon - Fri: 8:00 AM - 5:00 PM

Baltimore & Cockeysville Auto Repair

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5

Paul is a great guy who knows & delivers exceptional customer service! I brought in 2015 used subaru Outback for a pre-purchase inspection. Got a details report w/images. The vehicle failed 1st MD state inspection due to rusted rotors. I learned that the rusted rotors were never replaced even though it passed the 2nd state inspection!🤔 Hmm...I wonder how that happen??? Obviously, the dealer knows someone and never had it looked at for the 2nd inspection. Probably, just a phone call and a few bucks. Additionally, the new brakes were just slapped on w/o cleaning up the rust, which has damaged the brakes, and they need to be replaced too. There are a few other items to tend too, overall not too bad. I am looking forward to returning to have Paul's Automotive complete the work1👍

Thank you, Tina! We appreciate your trust in us. We're glad you had a positive experience with Paul and that you found value in our pre-purchase inspection. We look forward to addressing the remaining issues and providing you with top-notch service again in the future.

- Baltimore Location
5

Thank you for your five-star rating, Katalina! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again!

- Baltimore Location
5

Paul is great to communicate with, and provide quality service at a good price. High recommend. I use him for all my family cars, old and new. - Zach

Thank you for the 5-star review, Zach! We're happy to hear that you consistently receive quality service from Paul. Your high recommendation means a lot to us. We look forward to continuing to provide excellent car care for you and your family.

- Baltimore Location
4

They fixed a hard to diagnose problem with my brakes. While they had the car, they also fixed an annoying problem with opening my windows without even mentioning it.

Thank you, Joanna, for choosing our service! We aim to go above and beyond what is expected. We're glad we were able to diagnose and fix the brake issue for you. Your satisfaction is important to us. If you have any future concerns or questions, please don't hesitate to reach out.

- Baltimore Location
5

These guys really helped me save $3,000 for a car I purchased from auction by identifying the issues asap and curating a clean report for me to use. I would have been throwing my car in the junk yard if it were not for them.

Thank you for choosing us, Dylan! We're thrilled that our inspection service played a crucial role in protecting you from your car purchase. Your satisfaction is our utmost priority, and we strive to provide top-notch assistance. If you ever need our help again, don't hesitate to reach out.

- Baltimore Location
5

Awesome customer service and quality work! Total class act here!

Thank you for the kind words, Michael! We're thrilled to hear that you had a positive experience with us. Providing top-notch customer service and delivering quality work is what we strive for. If you need anything in the future, don't hesitate to reach out.

- Baltimore Location
5

Once again. Great service. Same day fix with sound diagnostics and fair price. Being an Engineer I always feel confident in there problem solving approach and root cause analysis.

Thank you for choosing our services, Tj! We're thrilled to hear that you had another great experience with us. Providing efficient and accurate solutions is what we strive for, and your confidence in our expertise means a lot to us. We appreciate your ongoing support and look forward to serving you in the future!

- Baltimore Location
5

Great team, very friendly and knowledgeable. Great price and service.

Thank you for the 5-star review, Justin! We are delighted to hear that you had a great experience with our team. It's always our goal to provide friendly and knowledgeable service at a great price. We look forward to serving you again in the future!

- Baltimore Location
5

Thank you, Megan, for the 5-star rating! We're thrilled to know that you had a positive experience with us. It's our goal to ensure customer satisfaction, and we're glad we hit the mark. If you need any further assistance, please don't hesitate to reach out.

- Baltimore Location
5

Quality work done efficiently. Everyone was friendly and every step explained.

Thank you for choosing our company, Alex! We are thrilled to hear about your positive experience. Our team prides ourselves on providing quality work with efficiency, all while maintaining a friendly atmosphere. We strive to create a transparent process by explaining each step along the way. We appreciate your feedback!

- Baltimore Location
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