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Baltimore County Auto Repair

5

EXCEPTIONAL! -Service -Communication -Price -Quality What a find!

5

Paul's Automotive checked out several issues, the biggest being check engine light. Test drove the car. Found the cause. Did a vehicle checkover: fluids, electrical, found my fav old CR-V, solid and ID'd the engine issue. Timely, thorough, offered an estimate and clear recommendations for a cat-converter issue, and charged barely enough to cover shop time. Paul's has great recommendations, well-deserved, given this first visit. Thank you, Paul! Con mucho gusto!

5

Seamless process. Nice guy. I scheduled an inspection for a car I recently purchased. Appt setup & confirmation was seamless. I dropped it off in the morning and received an email by the afternoon with a thorough report of everything that was inspected including recommendations, pictures, and notes on which issues require immediate attention versus others & why. I have no complaints

5

Smooth service!

5

Paul’s Automotive was recommended by another shop to diagnose a potential electrical issue and I couldn’t be happier with my experience.

Thank you for choosing Paul's Automotive, Matthew! We're thrilled to hear that you had a great experience with us. We pride ourselves on providing top-notch service and are glad we could help with your electrical issue. If you ever need anything in the future, don't hesitate to reach out.

- Baltimore Location
5

Paul and his team are excellent. A thorough review of work needed is always given. Expertise, an honorable assessment, timeliness -- what more could one ask for? Thank you, Paul!

Thank you for the 5-star review, L K! We're thrilled to hear that you had such a positive experience with Paul and our team. We pride ourselves on providing thorough assessments and timely service. We appreciate your kind words and hope to exceed your expectations again in the future!

- Baltimore Location
5

Paul is the only owner of a shop who has ever taken his time personally to go over my car's issues in depth with me to explain what they did and what still needs to be done. He really knows his Subarus! I've also never had detailed photos sent to me of all the problems they found. Very transparent.

Thank you, Jeffrey, for your amazing review! We appreciate your kind words about Paul and our shop. It's great to hear that his personalized approach and attention to detail exceeded your expectations. We strive to provide transparent, top-notch service to all our customers. We can't wait to serve you again!

- Baltimore Location
5

Paul's Automotive Team is Great! They did a thorough inspection of my vehicle and found that I needed back brakes, a gas cap, and a battery replaced on my 2018 Hyundai. I was very satisfied with the work they did. Paul is very nice, upfront, and professional. Thank you!

Thank you for trusting us with your vehicle, Lucy! We appreciate your kind words about our team and your satisfaction with our service. We strive to provide excellent and thorough inspections. We'll make sure to pass on your compliments to Paul. Remember, we're here whenever you need us!

- Baltimore Location
5

Thank you for your amazing 5-star rating, Gino! It's always a pleasure to provide our customers with top-notch service. We are thrilled to hear that you had such a fantastic experience with us. Our team is dedicated to ensuring your satisfaction, and it's great to know that we hit the mark. We appreciate your business and look forward to serving you again soon!

- Baltimore Location
5

Prompt service and notifications.

Thank you for the great feedback, Gino! We're thrilled to hear that you had a positive experience with our service. Providing prompt service and keeping our customers informed are top priorities for us. If there's anything else we can do to assist you, please don't hesitate to reach out.

- Baltimore Location
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