5

We’ve used Paul’s twice for my wife’s 2011 Sonata. The first was to fix her A/C system and the second was for an oil change but they found a number of other issues that needed fixing, and they sent videos and pictures of the problem areas. They are very honest and their prices are reasonable. I also appreciate the lock boxes that allow us to pick up the keys after hours.

5

Paul and his team are fantastic - not only are they great mechanics, they communicate clearly and directly regarding the services you need, and the services that may not benefit you in the long run. Extremely trustworthy and great craftsmanship.

Lauren, thank you! We’re thrilled Paul and the team earned your trust through clear communication, honest guidance, and excellent craftsmanship. We truly appreciate your support and look forward to welcoming you back.

- Baltimore Location
1

I called asking questions about a potential rear main seal replacement job and he said “I’m not taking it. It’s nothing I’m interested in doing.” Which I get not wanting to do a transmission drop to change a rear main seal but it was very arrogant. I also get I might have been talking to the owner and it’s ABSOLUTELY their right to refuse jobs, but how they went about it was rude and unnecessary.

5

I had a brake and shocks issue yesterday. Pauls and his team fixed my brakes and shocks extremely fast and really helped me out in a jam. Thanks Paul and your team!

Matt, thank you! We're glad Paul and the team could get your brakes and shocks sorted so quickly when you needed help. We truly appreciate your kind words and look forward to serving you again.

- Baltimore Location
5

Thank you for the 5-star rating, Kurt! We truly appreciate your support and look forward to welcoming you back.

- Baltimore Location
5

Very thorough. Paul is a complete professional. Takes his time and but is also timely with his repair.

Joseph, thank you for the wonderful review! We’re glad Paul’s thorough, professional approach and timely repairs made such a strong impression. We truly appreciate your support and look forward to serving you again.

- Baltimore Location
5

Excellent customer service and customer expertise!

Louisa, thank you for the wonderful feedback! We're delighted our customer service and expertise stood out. We truly appreciate your support and look forward to welcoming you back.

- Baltimore Location
5

Took my new-to-me car to Paul’s for a once over to make sure everything was good to go after my purchase. Paul’s provided a detailed evaluation of the vehicle with pictures and rankings of things that needed done and things that could wait. Great experience and very understand. Highly recommend.

5

They really helped me out of a bind fixing problems another shop had caused. Great communication, thorough notes and work, and fast turnaround. I think I’ve found my new go-to mechanic!

5

My family and I have been going to Paul’s for years. He goes above and beyond to make sure his clients are always satisfied.

Thank you, Jennifer, for your loyalty to Paul's! Our team takes pride in providing exceptional service and ensuring customer satisfaction. We appreciate your kind words and look forward to serving you and your family for many more years to come.

- Baltimore Location