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Baltimore County Auto Repair

5

Thank you, Megan, for the 5-star rating! We're thrilled to know that you had a positive experience with us. It's our goal to ensure customer satisfaction, and we're glad we hit the mark. If you need any further assistance, please don't hesitate to reach out.

- Baltimore Location
5

Quality work done efficiently. Everyone was friendly and every step explained.

Thank you for choosing our company, Alex! We are thrilled to hear about your positive experience. Our team prides ourselves on providing quality work with efficiency, all while maintaining a friendly atmosphere. We strive to create a transparent process by explaining each step along the way. We appreciate your feedback!

- Baltimore Location
5

Excellent and extraordinary! Paul, the owner, and Ted, his right-hand-man, were exceptional in their listening, problem-solving, explanations, and solutions. I needed major work done on my mature vehicle and rather than dismissing the whole thing, Paul patiently offered options and we came up with the solution I needed. They included pictures of their work, along the way, too. Paul's Automotive is now my go-to mechanic, without question, despite a slight geographical inconvenience. I wish I had found Paul's Automotive years ago. I've had adequate work done over the years at a dealership, but now seeing what can and should be done -- wow. Thank you, Paul!

L K, thank you for the exceptional review! Paul and Ted are thrilled to hear about your positive experience. Ensuring customer satisfaction is our priority, and we're glad we could provide the highest level of service. It's great to have you as part of our automotive family, and we look forward to helping you with your vehicle for years to come!

- Baltimore Location
5

I took my car to Paul's. They did a complete and very thero inspection of my vehicle. I was impressed with pictures showing the problems with my vehicle. They did a very good job with the repairs. I will definitely go back them again and I would refer them to everyone.

Thank you, Curtis! We're glad you had a great experience at Paul's. It's wonderful to hear that you appreciated our thorough inspection process and the transparency it provides. We're always here to provide top-notch service for you and your vehicle. Just let us know when you're ready to come back!

- Baltimore Location
5

I have been a customer for approximately a little over 2 years and I am very pleased. His cost for repairs are very reasonable and will only fix what is needed. My car is running like new for an old girl! I won't be going anywhere else! Thanks Paul!!!

Hi Lorraine! It's great to hear that you've been happy with our services over the past two years. We take pride in providing reasonable repair costs and fixing only what's necessary. It's wonderful to know that your car is running smoothly. As always, we're here for you whenever you need us. Thank you for your loyalty!

- Baltimore Location
5

Friendly Fast &Fair --- the only place I'll take my car for service

Thank you for the fantastic review, Robert! We appreciate your loyalty and trust in our services. We strive to provide excellent customer service and high-quality auto care to all our customers. It's great to know that we have exceeded your expectations! We look forward to serving you again in the future.

- Baltimore Location
5

My latest visit to Paul's was a last minute decision before vacation to have the oil changed. We are never disappointed with Paul's hospitality or service and so pleased with flexibility and availability. Thank you so much.

Thank you, Jo-El! We're thrilled to have been a part of your pre-vacation preparations. It's great to hear that our hospitality and flexible service met your expectations. If you ever have any other car maintenance needs, don't hesitate to reach out! Take care and enjoy your trip!

- Baltimore Location
5

Great people to work with......timely, easy to communicate with, reasonable prices, and great explanations of work to be done. Thanks to Paul and All.

Dear Dan, thank you for the 5-star review! We're thrilled to hear that you had a great experience with us and that you appreciated our team's communication and expertise. We'll be sure to pass along your kind words to Paul and the rest of the team. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

- Baltimore Location
5

Paul operates with the highest integrity. He's honest and fair with his assessments and recommendations, and provides excellent service. I trust him with my vehicle always. I've been going to him for a couple years now and am so happy to have found him.

Thanks Erin. We appreciate the support

- Baltimore Location
5

Update: Took my car back to Paul and his team, when the car wouldn't start. They were able to diagnose and fix the problem quickly and inexpensively. I had the car back that afternoon. Their prices are reasonable and I think they are fair & honest. They don't tell you the car needs a host of extra (often unnecessary) services each time you take it in; something I've found to happen too often at other auto shops. I will use Paul's Automotive again!

Hi Joanne and thank you for such kind words. It really makes us feel good!

- Baltimore Location
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