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(410) 324-7155
6318 Falls Road, Baltimore, MD 21209
Mon - Fri: 8:00 AM - 5:00 PM

Baltimore County Auto Repair

469 reviews
5

Marsha, we're thrilled to hear you had a five-star experience with us! Thank you for the fantastic rating and choosing our company. It's our goal to provide exceptional service to all our customers, and we're glad we could meet your expectations. We look forward to serving you again soon!

- Baltimore Location
5

Service was great, easy and affordable. Communication was very good and I'd definitely recommend to anybody unsure

Thank you, Daniel, for your wonderful review! We are delighted to hear that you had a great experience with us. Our team is dedicated to providing excellent service and clear communication. Your recommendation means a lot to us! If you have any questions, please don't hesitate to reach out.

- Baltimore Location
5

Amazing service as always from the whole team. Communicated as needed through the process of having my car fixed. Swiftly repaired.

Thank you, Daniel, for the 5-star review! We're thrilled to know that you had an amazing experience with our team. Providing excellent service and effective communication are our top priorities. We aim to swiftly resolve any car issues to get you back on the road safely. We value your continued trust in our services and look forward to serving you again in the future.

- Baltimore Location
5

10/10 experience. Im a college student not from this area so I was really scared of getting ripped off but Paul was 100% honest and trustworthy. Great place and will come again if I ever need anything else.

Caroline, we're thrilled to hear about your 10/10 experience! Making you feel comfortable and earning your trust is a top priority for us. It's great to know that Paul provided an honest and trustworthy service. We look forward to helping you again whenever you need it!

- Baltimore Location
5

Paul is very knowledgeable about common problems with our 1998 Volvo s70. He communicates well thru taking pictures of the problem with our car and sending it thru emails/texts . I love that he does this, it helps me to understand what is exactly going on with my car as we are talking about the repairs needed. Reasonably priced! I highly recommend pauls automotive!

Thank you, Fran, for the fantastic review! It's great to hear that you appreciated our communication style and found it helpful. We take pride in ensuring our customers understand the repairs needed. We're always here to provide reliable and reasonably priced service for your Volvo. Thanks for recommending Paul's Automotive!

- Baltimore Location
5

I have been to Paul’s on multiple occasions for an array of various car issues. He is always honest, kind and never pushy. I never feel like they’re trying to take advantage of me and the work gets completed in a timely manner! As a woman, finding a trustworthy auto shop took me many years of trial and error but this is the best in the Baltimore area! They always provide pictures and videos of things which I have never experienced with other places in the past. I recommend Paul’s to all my friends and will continue to go back time after time.

Thank you Audrey for the kind words! Nothing pleases us more than knowing that our customers feel appreciated and well taken care of. We understand the importance of trust when it comes to auto shops and are glad to provide the service you deserve. We're here for all your car needs in the future!

- Baltimore Location
5

Baltimore’s best!!! Paul’s is the cream of the crop Incredible service Professionals fix your car All at a reasonable cost It doesn’t get better than this.

Thank you, Martin, for the fantastic review! We're thrilled to hear that you had such a positive experience at Paul's. Our team takes pride in providing top-notch service at a fair price. We appreciate your kind words and look forward to serving you again in the future!

- Baltimore Location
5

Paul has helped us many times with reliable service and competitive prices. He's very good about communicating and about doing the work that's needed, but not trying to rip you off by doing extra work.

Thank you for the great review! We're glad Paul has provided excellent service with fair pricing. We pride ourselves on clear communication and only performing necessary work. We appreciate your continued trust in our team.

- Baltimore Location
5

Paul was very helpful in providing a second opinion for a transmission issue.

Thank you for taking the time to share your positive experience with us, Matthew! We're thrilled to hear that Paul was able to provide you with the second opinion you needed for your transmission issue. We pride ourselves on providing exceptional customer service and expert technical advice. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

- Baltimore Location
1

This company wrote up an estimate for my car which would entail me putting over $2000 plus in a used car. I took it to get a second opinion and they found nothing that Paul's said were issues. This company was going to rob me of thousands of dollars to perform work that was not needed or not perform work on my car and get paid. I WOULD NOT RECOMMEND A DISHONEST MECHANIC TO ANYONE!!

Dear Shanya, thank you for taking the time to provide your feedback. We're sorry to hear about your negative experience. We strive to provide accurate and transparent estimates to our customers. It's important to us that our customers feel confident in the services we offer. If you have any further concerns, please don't hesitate to reach out.

- Baltimore Location
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