Baltimore Auto Repair

Call Us Today:
(410) 825-2224
5

Honest and trustworthy advice. I believe Paul and his team are fair and willing to explain their recommendations for service. They help me keep an older vehicle on the road by deciding what is a must do and what can wage until later.

Thank you Brandon for the kind words. We appreciate it!!!!

- Paul's Automotive - Baltimore
5

Knowledgeable and excellent problem solving. Completely transparent and logical pricing, a great online status app explains time-frame and progress. Excellent shop

Thank you Eric. We really appreciate the support.

- Paul's Automotive - Baltimore
5

Friendly, efficient, and quick.

Thank you Joan. We appreciate the great comment!

- Paul's Automotive - Baltimore
5

I have trusted Paul and his staff for many years to take care of my cars. I can rely on them to be honest and knowledgeable, and to complete the job on time. I recommend Paul's Automotive North without reservation!

Hi Margaget. Thank you. We appreciate your support.

- Paul's Automotive - Baltimore
5

Having had Paul take care of my aging '99 Honda CRV for years, it finally gave up the ghost two years ago. I bought a new Prius V in 8/13, and used Bill Kidd's for oil changes due to Toyota's two year free service plan. Bill Kidd's customer service is HORRIBLE! (Last oil change took 3 1/2 hours!) I will never use them again, and will only take my car to Paul's Automotive from now on. He is honest, smart as a whip when it comes to cars, and a really nice guy. A truly rare bird in the car repair business!

Thank you Ellen. I am glad you feel this way and will always strive to keep you happy!

- Paul's Automotive - Baltimore
5

Paul's automotive is amazing. Great diagnostics, fantastic customer service with Paul's personal touch.

Thanks Ken. I was a pleasure working with you!

- Paul's Automotive - Baltimore
5

Outstanding service

Thank you Alberto. We appreciate your support.

- Paul's Automotive - Baltimore
5

They always provide friendly service, and thorough maintenance and the last time I was there, they changed my oil and rotated my tires in about 30 minutes.

Hi Bonnie, Thank you. We appropriate the confidence you have in us.

- Paul's Automotive - Baltimore
5

With a really far daily commute that started a year ago, I bought a new car and sidelined the car I’ve used since I first started driving. This car sits a lot, but is in fairly good condition overall and I want to keep it running. When I moved the car to another parking spot one night, the power steering seized up and I noticed power steering fluid all over the road. I was also having some startup issues. I searched around for a new mechanic, as I have had many bad mechanics in Baltimore over the past 7 years living here, and I came across Paul’s Automotive. After talking to Paul for the first time, I could tell he was laid back, detail-oriented, patient, and would probably do good work on the car. I had the car towed to his shop and he called me every step of the way, sent me pictures of the issues, and made sure to explain every issue in depth and give me some time to think about the repair costs. He also made a point to come out and look under the hood with me after the repairs to show me where the fixed parts were located. He also called to follow-up on how the car was doing. I spent more money than I wanted to going in, but the repairs made sense in the context of the car's symptoms and were definitely done carefully and thoughtfully as the car is running much better now. I will definitely go back to Paul the next time my car needs some work and I also recommended him to some of my friends who have had trouble finding a good mechanic in Baltimore.

Thank you David for the kind words! We really appreciate it and hope to see you in the future but under better circumstances.

- Paul's Automotive - Baltimore
5

Paul and his staff are true professionals. I have been going to Paul for years and recommend that if you decide to keep your car long term after warranty to take it to him. He is thorough, patient, professional, and always explains things in a way you can understand. He will be honest with you about what needs to be done right away and what can wait. He or his staff test drive every car they service even if it's just an oil change. That's how he can stay on top of any possible future issues. For people who say he charged too much, what I can say is he's thorough which means you may pay a little more because he's looking at everything and perhaps suggesting something you didn't originally take it in for. By having it addressed early, you avoid having a more serious problem or breakdown later. That's worth it to me. I learned this lesson the hard way. Plus, I never have to wait a long time. In every case except one (when he was waiting for parts) I got my car back the same day. So, no it's not as convenient as Jiffy Lube (which is not inexpensive by the way), but for the little minor, minor inconvenience of having to drop the car off for the day, it's totally totally worth it in the long run.

Thank you so much Caroline! We really apprecaite your kind words.

- Paul's Automotive - Baltimore
Get Directions
GO
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Paul's Automotive - Baltimore (410) 825-2224 For Assistance.