Cheerful, honest, friendly, courteous & kind. Maybe most impt'ant is that Paul & Co take their very patient time to explain what needs to be done, what was done &/or what still needs to be done. And WHY. w/o that why, it' s all pretty worthless, especially to mechanical dullards like me.
Thank you Arthur. My staff and myself try to do the best we can to not only help but to educate people on their vehicles. We take great pride in trying to do the job right so it lasts and everyone is happy.
- Paul's Automotive - Baltimore